Contact us!

In case of conflict between these Terms and any specific policy,
the specific policy shall prevail for that subject matter.

Privacy Policy

Effective date: [Insert date]
Last updated: [Insert date]

1. Data Controller

This website and brand Time Capsule are operated by:[Full Legal Company Name]Registered address: [Address, Country]
Company registration number: [Number]
VAT number:[Number]
Email:info@[yourdomain].comFor the purposes of the General Data Protection Regulation (GDPR), we are the data controller of your personal data.

2. What Data We Collect

We collect personal data only when necessary and in connection with the operation of our website and services.2.1 Information You ProvideWe may collect:
- First name
- Email address
- Information submitted via contact forms
- Purchase information (processed via Stripe)
- We do not collect phone numbers or sensitive personal data.2.2 Payment Information
Payments are processed securely through Stripe. We do not store your full payment card details. Stripe processes your payment data as an independent data processor in accordance with its own privacy policy.2.3 Automatically Collected InformationWhen you visit our website, we may collect:
- IP address
- Device information
- Browser type
- Pages visited
- Time spent on the website
- Marketing interaction dataThis is collected through:
- Google Analytics
- Meta (Facebook) Pixel
- Carrd (website platform analytics)
- Stripe (transaction analytics)
- MailerLite (email marketing analytics)
- These tools may use cookies and similar technologies.2.4 Data Minimisation
We collect only the personal data that is necessary to provide our products and services and do not process personal data for purposes incompatible with those described in this Privacy Policy. We do not knowingly collect sensitive personal data.2.5 No Sale of Personal Data
We do not sell your personal data. We do not exchange your personal data for monetary consideration or for any commercial benefit unrelated to the purposes described in this Privacy Policy. We only share personal data with service providers and partners strictly for the purposes of operating our business, fulfilling contracts, complying with legal obligations, or with your consent.

3. Why We Process Your Data (Legal Basis)

We process your data under the following legal bases:3.1 Contract Performance
To:
- Process and fulfill purchases
- Provide customer support
- Respond to inquiries3.2 Consent
To:
- Send newsletters and updates
- Conduct remarketing and personalized advertising
- Place non-essential cookies
- You may withdraw your consent at any time.3.3 Legal Obligation
To:
- Comply with accounting and tax regulations3.4 Legitimate Interest
To:
- Improve our website
- Analyze usage trends
- Protect against fraud and abuse

4. Email Marketing & Profiling

If you subscribe to our newsletter, we may:
- Send product updates
- Send promotional emails
- Segment users based on purchase or interaction history
- Use automated email sequences (e.g., abandoned cart reminders)This constitutes limited profiling under GDPR. We do not engage in automated decision-making with legal or similarly significant effects. You can unsubscribe at any time via the link in our emails.Profiling and Marketing
We may use limited profiling techniques, such as segmentation based on purchase history or website interaction, to personalize communications and advertising. This profiling does not involve automated decision-making that produces legal or similarly significant effects. You may object to profiling at any time by contacting us or adjusting your marketing preferences.

5. Cookies & Tracking

Technologies
We use cookies for: Website functionalityAnalyticsMarketing and remarketing
We use CookieYes to manage consent.You may:
- Accept all cookies
- Reject non-essential cookies
- Manage your preferencesNon-essential cookies (analytics, marketing) are only activated after your consent.

6. Data Retention

We retain personal data only as long as necessary:
- Newsletter data: Until unsubscribe or maximum 24 months of inactivity
- Contact form data: 12 months after communication ends
- Purchase data: 5–10 years (legal accounting obligations)
- Analytics data: Up to 26 months
- Marketing audiences: Typically 6–12 monthsAfter these periods, data is deleted or anonymized.

7. International Data Transfers

Some of our service providers (such as Google, Meta, Stripe, and MailerLite) may transfer data outside the European Economic Area (EEA), including to the United States.Where this occurs, transfers are protected through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions where applicable
- Additional technical safeguardsWe assess the adequacy of data protection safeguards when selecting service providers and implement supplementary measures where necessary.

8. Your Rights Under GDPR

You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion ("right to be forgotten")
- Restrict processing
- Object to processing (including profiling)
- Data portability
- Withdraw consent at any timeTo exercise your rights, contact: info@[yourdomain].com You also have the right to lodge a complaint with your local data protection authority.Supervisory Authority
If you are located in the European Union and believe that your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority. If our company is established in Slovenia, the competent authority is: Information Commissioner of the Republic of Slovenia (https://www.ip-rs.si)

9. Age Restriction

Our services are intended for individuals 18 years or older. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware of such data, we will delete it without delay.

10. Data Security

We implement appropriate technical and organizational measures to protect your data, including:- Encrypted payment processing
- Secure hosting infrastructure
- Access limitation and controls
- Reputable and compliant third-party service providers
- Data minimization principlesHowever, no online system can be guaranteed 100% secure.

11. Third-Party Services We Use

We currently use:
- Stripe (payment processing)
- Google Analytics (analytics)
- Meta Pixel (marketing)
- MailerLite (email marketing)
- Carrd (website platform)
- CookieYes (cookie consent management)Each provider processes data in accordance with their own privacy policies.Data Processing Agreements
Where required under applicable data protection laws, we enter into Data Processing Agreements (DPAs) with our service providers to ensure that personal data is processed in accordance with GDPR requirements and appropriate security standards.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The updated version will always be available on this page.

Shipping & Returns

Effective date: [Insert date]
Last updated: [Insert date]

1. Delivery Experience

We believe receiving your Time Capsule should feel special. Each order is carefully prepared and packed before shipment to ensure it arrives safely and in excellent condition. Because we focus on quality and careful handling, processing times may occasionally vary slightly — we appreciate your patience while your order is being prepared.Shipping Locations
We currently ship within the European Union. If your country is not available at checkout, please contact us at: info@[yourdomain].comOrder Processing Time
Orders are typically processed within [1-2] business days after payment confirmation. Please note that processing time and shipping time are separate stages of your order journey. Orders are not shipped on weekends or public holidays. During busy periods, processing times may occasionally take longer.Estimated Delivery Times
Estimated delivery times vary depending on destination: EU countries: approximately [5–10 business days] Delivery estimates are provided in good faith but cannot be guaranteed. Delays may occur due to external factors outside our control.Shipping Providers
Orders are shipped using trusted logistics partners, including:
- Pošta Slovenije
- DHL
or equivalent professional carriers
The carrier used may vary depending on destination and logistics availability.Shipping Costs
Shipping costs are calculated at checkout based on destination and shipping method. Shipping costs paid at checkout are non-refundable unless the product is defective or non-conforming under applicable consumer law.Order Tracking*
Where available, tracking information will be sent via email once your order has been shipped.
Tracking updates may take 24–48 hours to appear after shipment confirmation.Delivery Confirmation
Our responsibility for the shipment ends once the order has been delivered to the shipping address provided at checkout. Please ensure that your delivery details are correct and that someone is available to receive the package where applicable.Delays & External Factors
We are not responsible for delivery delays caused by events outside our reasonable control, including but not limited to:
- courier delays
- customs procedures
- weather conditions
- seasonal demand
- supply chain disruptionsDamaged or Lost Packages
If your order arrives damaged or appears lost, please contact us as soon as possible at: info@[yourdomain].comPlease keep all packaging materials and provide photos where possible so we can assist you and work with the carrier to resolve the issue.Incorrect Shipping Address
If an incorrect or incomplete shipping address is provided, additional shipping costs or delays may occur. Please double-check your shipping details before placing your order.

2. Returns & Refunds

We offer a 30-day return policy for added flexibility and peace of mind. This commercial return policy does not affect your statutory 14-day right of withdrawal under EU consumer law.1. Statutory Right of Withdrawal (EU Consumers)
If you are a consumer within the European Union, you have the right to withdraw from your purchase within 14 days of receiving the product, without giving any reason. To exercise this right, please contact us at: info@[yourdomain].com. You must return the product within 14 days of notifying us.30-Day Commercial Return Policy
In addition to your statutory rights, we offer a 30-day return window from the date of delivery.Return Conditions
You may inspect the product as you would in a physical retail store. If the product has been used beyond what is necessary to establish its nature, characteristics, and functioning, we may deduct an appropriate amount from the refund to reflect diminished value. Where reasonably possible, the product should be returned in its original packaging.Return Shipping
Unless the product is defective or non-conforming, the customer is responsible for return shipping costs. We recommend using a tracked shipping service to ensure safe return delivery.Refund Processing
Refunds are issued within 14 days after we receive and inspect the returned product. Refunds are made using the original payment method. Original shipping costs are non-refundable unless the product is defective or non-conforming.

3. Contact

For any other shipping & return-related questions, please contact: info@[yourdomain].com

We’ve written these terms to be clear and fair, not intimidating.
They explain how we work together when you purchase from us.

Terms & Conditions

Effective date: [Insert date]
Last updated: [Insert date]

1. Company Information

These Terms & Conditions (“Terms”) govern the sale of products offered under the brand Time Capsule.The seller is:[Full Legal Company Name]
Registered address: [Address, Country]
Company registration number: [Number]
VAT number: [Number]
Email: info@[yourdomain].comBy placing an order, you agree to these Terms.

2. Eligibility

Our products are intended for individuals 18 years or older. By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.

3. Product Description

We make every effort to ensure that product descriptions, images, and specifications are accurate.However:
- Minor variations in color, material, or packaging may occur.
- Product images are for illustrative purposes only.Product Nature & Intended Use
Time Capsule is a decorative memory product intended for personal and sentimental use. It is not marketed or sold as an archival-grade storage system. The product is designed for normal indoor use only.To preserve its condition, it should be stored:
- In a dry environment
- Away from excessive humidity
- Away from direct sunlight
- Away from extreme temperaturesWe are not responsible for deterioration, fading, material changes, or damage resulting from improper storage, environmental exposure, or long-term natural aging of materials.Material Expectations
Our products are made from high-quality materials suitable for their intended decorative and sentimental purpose. Natural materials such as paper and writing instruments may change over time due to environmental conditions and normal aging processes. This does not constitute a defect.Product Experience
Time Capsule is designed as a personal and reflective experience. The product is intended to support personal reflection, but individual experiences, interpretations, and emotional responses will naturally vary. We do not guarantee specific emotional, psychological, or personal outcomes from using the product.The product is intended for personal reflection and sentimental use only and does not constitute psychological, therapeutic, or professional advice.

4. Prices & Payment

All prices are listed in EUR and include VAT where applicable. Payment is processed securely via Stripe. We reserve the right to change prices at any time. The price applicable is the one shown at checkout.

5. Shipping & Delivery

We ship via trusted carriers such as:
- Pošta Slovenije
- DHL
- or equivalent logistics providersDelivery times are estimates and may vary depending on the customers address.Risk Transfer
The risk of loss or damage passes to you once the goods are delivered to you. If your package arrives visibly damaged, you must notify us without undue delay.

6. Right of Withdrawal (EU Consumers)

As this is a physical product, you have the right to withdraw from the purchase within 14 days of receiving the goods.To exercise this right:
- Notify us at: info@[yourdomain].com
- Return the product within 14 days of your noticeReturn Shipping Costs
You are responsible for the cost of returning the goods.Condition of Returned Goods
You may inspect the product as you would in a physical store. However, if the product has been used beyond what is necessary to establish its nature, characteristics, and functioning, we reserve the right to:- Deduct an appropriate amount from the refund to reflect diminished value.
- Refunds will be issued within 14 days after receiving and inspecting the returned goods.

7. Defective or Non-Conforming Goods

If the product is defective or does not conform to the contract, you are entitled to remedies under applicable EU consumer law. You must notify us within a reasonable time after discovering the defect.
We may:
- Repair
- Replace
- Refundin accordance with legal obligations.

8. Intellectual Property

All content on this website, including:
- Text
- Images
- Branding
- Logos
- Product conceptsis the intellectual property of [Company Name] and may not be reproduced or used without prior written permission.

9. Limitation of Liability

Time Capsule is a physical product designed for personal and sentimental use.To the fullest extent permitted by law:*
- We are not liable for emotional distress arising from the use of the product.
- We are not responsible for loss, damage, or deterioration of items placed inside the product.
- Our maximum liability is limited to the purchase price of the product.Nothing in these Terms limits liability where such limitation is prohibited by law (e.g., personal injury caused by negligence).

10. Force Majeure

We are not liable for failure to perform obligations due to events beyond our reasonable control, including:
- Natural disasters
- Supply chain disruptions
- Postal delays
- Government restrictions

11. Online Dispute Resolution (ODR)

The European Commission provides a platform for online dispute resolution (ODR), which you can access at:https://ec.europa.eu/consumers/odrConsumers may use this platform to resolve disputes arising from online purchases.Our contact email is: info@[yourdomain].com

12. Orders & Pricing

Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion. An order is considered accepted only once you receive a shipping confirmation email. We reserve the right to correct errors, inaccuracies, or omissions relating to pricing, product descriptions, or availability at any time before shipment. In such cases, we may cancel the order and issue a full refund.

13. Product Use & Expectations

Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion. An order is considered accepted only once you receive a shipping confirmation email. We reserve the right to correct errors, inaccuracies, or omissions relating to pricing, product descriptions, or availability at any time before shipment. In such cases, we may cancel the order and issue a full refund.

13. Intellectual Property

All designs, branding, wording, product concepts, and website content are the intellectual property of [Company Name] and may not be reproduced or used without prior written permission.

13. Limitation of Liability

Our total liability arising from any product shall not exceed the purchase price paid. We are not responsible for emotional outcomes, loss of stored content, or damage caused by improper use or storage. We are not liable for delays or failures caused by events beyond our reasonable control, including shipping disruptions, natural events, or supply chain issues. Nothing in these Terms limits liability where such limitation is prohibited by law.

13. Legal Information

These Terms are governed by the laws of the Republic of Slovenia, without prejudice to mandatory consumer protection laws applicable in your country of residence. The European Commission provides an Online Dispute Resolution platform available at: https://ec.europa.eu/consumers/odr. If any provision of these Terms is found unenforceable, the remaining provisions remain valid.

13. Customer Content

Any text, writings, notes, or other content created, written, or stored by the customer using the product remain the sole responsibility and property of the customer. We do not review, monitor, or control customer-created content and are not responsible for its accuracy, legality, or suitability. The customer is solely responsible for ensuring that any content created or stored using the product does not violate the rights of third parties or applicable laws. We are not liable for loss, damage, or disclosure of customer-created content once the product has been delivered.

12. Warranty & Legal Guarantee

Legal Guarantee of Conformity
As a consumer within the European Union, you are entitled to a minimum 2-year legal guarantee under applicable EU consumer protection laws.This means the product must:
- Match the description provided
- Be fit for its intended purpose
- Meet reasonable expectations of durability and qualityf the product is defective or not in conformity, you are entitled to:
- Repair
- Replacement
- Price reduction
- Refund
in accordance with EU consumer law.Commercial Warranty
Unless explicitly stated otherwise, no additional commercial warranty beyond the statutory legal guarantee is provided. Normal wear and tear, improper use, or damage caused by external factors are not covered.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of Slovenia. Disputes shall be subject to the jurisdiction of the competent courts of that country. Consumers may also rely on mandatory consumer protection laws of their country of residence.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. The version applicable is the one in effect at the time of purchase.